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Why are some messages stuck or delayed?

Understand why your LeadCarnival messages may be stuck or delayed and how to fix it.

Author Sarah

Written by Sarah

Last updated 2 months ago

🕒 Why Are Some Messages Stuck or Delayed?​

If your messages seem stuck or are taking longer than expected to send, it’s usually due to one or more of the following reasons:

⏳ Working Hours Restriction​

Messages only send during the configured working hours (set under Profile Settings). If a message is scheduled outside your working window, it will be queued until the next available slot.

🔁 Smart Sending Intervals​

LeadCarnival uses human-like delays to reduce LinkedIn detection risks:

  • Randomized delays between message sends
  • Gaps between sequence steps (e.g., connect → wait → message)
  • Respecting daily message limits and connection caps

📶 Disconnected or Expired LinkedIn Session​

If your LinkedIn session has expired or the profile is disconnected:

  • Campaigns will automatically pause
  • Messages will queue until reconnection
  • A yellow warning icon appears on the dashboard

Reauthenticate under Settings → Credentials.

⚠️ LinkedIn Action Limits​

LinkedIn may temporarily restrict messaging if:

  • You’re approaching daily connection/message limits
  • You have too many pending invites
  • LinkedIn detects unusual activity
  • The recipient’s settings block DMs from non-connections

✅ What You Can Do​

  • 🔍 Check your profile’s connection status
  • 🕑 Review your working hours and timezone
  • ⚙️ Adjust sequence pacing under your campaign settings
  • 📉 Monitor message/invite caps in Profile Settings

LeadCarnival automatically retries delayed messages and notifies you when manual action is needed.

💡 Still stuck? Reach out to support@leadcarnival.com or use in-app chat for help.